The peace of mind that comes with knowing that help is on the way as required is always appreciated and often relied upon by the alarm customer. For the alarm dealer, what sustains them is the recurring revenue coming from this side of the business.If you wish to learn more about this, visit Denton Alarm Systems.
The supervisory firms come in all sizes. The largest are facilities with Fort Knox listed as security by UL (Underwriters Laboratory). In the case of a natural or man-made disaster, these facilities have large backup generators as well as the ability to instantly switch your signals to the nearest station available. Because your account will rarely be sold to another company, which would steadily raise your monitoring rates, there is great stability in doing business with these companies. Small alarm dealers use monitoring agreements as a way to infuse cash into their business as frequently as necessary, your account is like stock to them.
Because they have a large number of facilities, the largest national and international companies are able to provide their customers with local monitoring. Local monitoring is preferred because if it comes over a local telephone line you are less likely to loose a signal. One such example is as follows. Let’s say you live in the central US and your alarm is being monitored over an 800-number telephone line on the east coast. If the phone lines between you and the monitoring station are knocked out by a storm, how would they receive your signal for help?
The smallest companies might be a few people taking turns watching a digital receiver in a home office. These are undesirable, because when needed, you may not be able to rely on them. Due to a potential lack of security in this type of facility, your personal information is also at risk. All the advantages of large well-funded central stations will be reversed when your alarm dealer saves money by doing business with these smallest of companies.
Large and small surveillance stations all have the same function. When your alarm is broken it sends the receiver of the monitoring stations a digital signal. It takes just a few seconds for the receiver to decipher where the signal originates and what type of response is required. This information is as translated by computers and the first available dispatcher is shown with a dispatch screen. The dispatcher connects to the appropriate authority and relays a response request to your systems.